BoxC Support

Total Shipping Protection covers the full item value / sale price or of your parcels for theft, loss or damage during transit up to $10,000. Total Shipping ...

Total Shipping Protection doesn’t cover your goods once they arrive at their destination. For example, If your parcel is delivered successfully and is subse...

For item values below $30, your shipment is automatically protected free of charge. For shipments valued more than $30, the cost of Total Shipping Protectio...

No, there is no excess or deductible to pay as part of this protection.

Once enabled, your Total Shipping Protection begins as soon as your parcel or parcels leave its originating address. Your parcel is covered for the duration...

Once enabled, your Total Shipping Protection ends when the parcel or parcels are delivered to the intended recipient.

Yes. Depending on your country of residence, there is a maximum limit on protection per parcel. To find out more, log in to your XCover Account and view you...

Yes. Deliveries to countries on sanction lists from the UN and United States are not covered by Total Shipping Protection.   Algeria, Angola, B...

The following goods are not covered: Antiques, artwork and jewelry; arms, ammunition, military equipment and any similar goods which should properly be subj...

XCover’s parent company Cover Genius is an insurance technology firm that has won multiple awards within the retail and insurance industries for it’s claim...