Total Shipping Protection doesn’t cover your goods once they arrive at their destination. For example, If your parcel is delivered successfully and is subsequently lost, damaged or stolen, it isn’t protected. Protection doesn’t extend to goods that are damaged before shipment and any duties or taxes applied to the cost of return shipping or re-shipping stolen, lost or damaged parcels are also not covered. Depending on your protection, certain goods are also excluded. To find out what you are and are not covered for in more detail, you can log in to your XCover Account and check your policy wording.