Start date: 27 January 2023
End date: ongoing
Incident: torrential rainfall

The designated operator of Mauritius, Mauritius Post, wishes to inform that the country is currently experiencing torrential rainfall that, according to the Mauritius Meteorological Service, is expected to persist. Therefore, a torrential rain warning is in place in Mauritius.

The National Crisis Committee, after consultation with the Prime Minister and in line with section 16(2)(a) of the National Disaster Risk Reduction Management Act, has decided that no-one, with the exception of authorized personnel engaged in essential and emergency services, should venture outside until further notice.

This will affect the transportation and processing of inbound and outbound mail (letter-post, parcel-post and EMS items), resulting in delays in the delivery of mail across the country. The authorities are monitoring the situation closely.


Start date: 10 December 2022
End date: ongoing
Incident: state of emergency / disruption to postal services - update

Further to Incident Bulletin 06.01.2023, the designated operator of Peru, Servicios Postales del Perú (Serpost), wishes to inform that, owing to the civil unrest and protests taking place in Peru, there may be disruption to postal services (both inbound and outbound).

The unrest has disrupted transportation and access to certain areas of the country, making it difficult to ensure the timely delivery of mail.

Serpost is working hard to minimize the impact of the situation and to ensure the safety of its employees and customers. It is monitoring the situation closely and will make every effort to ensure that mail is delivered as quickly and safely as possible.

United Kingdom

Start date: 10 January 2023
End date: ongoing
Incident: disruption following a cyber incident - update

Further to incident bulletins 13.01.2023 and 27.01.2023, the designated operator of the United Kingdom, Royal Mail, wishes to provide with information on its current dispatching arrangements following the cyber incident. As previously announced, it was temporarily unable to dispatch letters and small packets to overseas destinations, and asked UK customers to stop posting export items into its network for the time being.

In order to reopen these critical export channels, Royal Mail has been working closely with its partners at Jersey Post to enable exportation to key destinations and reopen the network through that operator’s IT systems.

Royal Mail has already implemented manual dispatches to all partner designated operators for letter and flat items (classified as P or G format).

In addition, as from 20 January 2023, letter-post items (letters and small packets) are being dispatched from the United Kingdom in a number of different ways.