BoxC Support

To ensure sufficient air capacity and processing labor, we suggest providing a pre-alert by 5pm the day prior to handover. We also recommend handing over shipments prior to 3pm for same day processing (please be sure to mark this in the pre-alert).

Please follow the below template to notify your Entry Point of drop off. 

To: Please reach out to Support for contact information. 

Subject: (USERID) DELIVERY PREALERT DDMMYY-01

Content – see below

Hi BoxC team,

Vehicle registration/tracking number: ABC123

Estimated Arrival: 28MAY BEFORE 15:00HRS / AFTER 15:00HRS

Manifested/Shipment Summary:

This can be provided as a manifest showing all shipment detail (e.g. system generated) or a summary of destinations with >50packages included in the shipment.

Shipment Summary (inside the email body):

 Shipment Manifest (attachment) Headings: