Start date: 8 June 2021
End date: ongoing
Incident: coronavirus

The designated operator of Brazil, Empresa Brasileira de Correios e Telégrafos (ECT), asks us to inform that a number of cases of COVID-19 have been confirmed among operational staff handling inbound letter-post items at the Curitiba international mail processing centre (BRCWB).

Quarantine and other public health measures have been implemented at this centre, resulting in a reduction in the workforce.

Delays are therefore to be expected in the processing, customs clearance and delivery of all inbound letter-post items. ECT requests that designated operators inform their customers of possible delays resulting from this situation.


Start date: 17 March 2020
End date: 14 June 2021
Incident: coronavirus

The designated operator of Estonia, Estonian Post, would like to inform that postal services will resume as normal, without restrictions, as from 14 June 2021.

From that date, all inbound items requiring the addressee’s signature upon delivery will be handed over against signature. In particular:

  • All registered letters will be delivered directly to the addressee;
  • All other items that cannot be delivered to a post office box or directly to the addressee will be directed to pick-up points.



Start date: 7 June 2021
End date: ongoing
Incident: flooding

Flooding disrupts ground transportation routes in Piedmont Region: it has been reported that flooding has been reportedly affecting several areas of Piedmont Region on June 7. In Turin, disruption occurred along numerous roads across the city. A severe thunderstorm warning remains in place in Piedmont Region.



Start date: 27 March 2020

End date: 14 June 2021

Incident: coronavirus

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew until 1 July 2021.

Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations, mail delivery and the dispatch of mail vans, as well as the timely provision of EDI messaging updates and responses to online customer inquiries.

The force majeure situation previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.



Start date: 23 March 2020
End date: 8 June 2021
Incident: coronavirus

The designated operator of Portugal, CTT Correios de Portugal, would like to inform that the lockdown has ended.

However, the authorities are still monitoring the situation carefully, and CTT Correios de Portugal will continue to operate under the current restrictions and safety guidelines.

Moreover, the processing of outbound mail (letter-post, parcel-post and EMS items) is still liable to be delayed because of continuing uncertainty about international transport, and transit à découvert and closed transit operations for both letter mail and parcels via Portugal remain suspended for the time being.

Measures to gradually resume normal operations continue to be implemented, and inbound standards are steadily improving.


New Zealand - end of flooding

Start date: 28 May 2021

End date: 10 June 2021

Incident: severe weather conditions

The designated operator of New Zealand, New Zealand Post, informs that, thanks to the swift implementation of contingency plans, postal operations (transportation network, processing and delivery) have returned to normal in New Zealand’s South Island.


The main road network remains significantly adversely impacted after sustained heavy rainfall resulting in floods, slips, road closures, and the destruction of roads and bridges throughout the Canterbury region of the South Island.


Sri Lanka

Start date: 28 April 2021
End date: ongoing
Incident: coronavirus

The designated operator of Sri Lanka, the Department of Posts, wishes to inform that, owing to the rapid spread of COVID-19, the Government of Sri Lanka has extended the current island-wide travel restrictions until 14 June 2021.

International airports remain open to cargo flights and a minimal number of passenger flights. All inbound mail will be transported to the Colombo office of exchange, operating with the limited workforce available. The processing and delivery of all inbound mail, as well as the transportation of outbound mail, will be heavily impacted by the current situation. The Department of Posts is therefore unable to guarantee compliance with the agreed delivery standards for all mail categories.