Accounts Information

Accounts for Fulfillment by BoxC are prepaid. The amount you prepay is considered your account balance. You can add funds to your account balance at anytime.

Account Balance Statement

To view your current statement, visit the Balance section of the account console where you can view a month by month breakdown of charges.

Activity which is yet to be invoiced will show as “Pending Charges”.

Adding Funds

To add balance to your account, visit the Payment section of the account console. Once a
deposit is received, your account balance will be updated automatically.

If your account has insufficient funds (less than the amount required to generate a label), no
shipments will be fulfilled. We recommend funding your account with at least 1 week’s credit to
avoid this issue.