Effective 3/23/2020


China and Hong Kong Distribution Centers


Our facilities in both Mainland China and Hong Kong are open and operating as normal. Our teams remain vigilant in complying with government regulations and guidelines related to the health and safety of our staff, vendors and customers.


Package Shipments


The spread of the virus has had an unprecedented impact on the airline industry, with flight cancellations and restrictions changing on an almost a daily basis. We are actively communicating with our airline partners to co-ordinate revised flight schedules and availability as and when required.


Whilst almost all markets have been affected, there are some destinations which have implemented stricter controls or may effectively be inaccessible due to suspended airline operations or domestic delays in the acceptance of goods. The list of countries affected can be downloaded here. We request that you hold any shipments to these destinations for the time being.


For all other destinations, please allow for:


BoxC Parcel, BoxC Plus and BoxC Priority: 1-4 day delay in service.
BoxC Post: 3-10+ day delay in service.