What happens if a package is lost or damaged? Is insurance included?

BoxC, BoxC Plus – For parcels 1lb and over, $100 of insurance for the final mile is included. Claims can be made after 21 days from acceptance in the US and are processed within 7-10 business days after making a claim. BoxC Priority – See USPS.com for insurance on USPS Priority Mail and USPS First Class Mail.

If you require additional coverage, you should contact an insurance broker and take out an additional insurance policy. BoxC does not offer any additional insurance at this time.